Safety first if you see suds or a leak

• If you see water on the floor, stop the cycle.
• If needed, turn the dishwasher off at the breaker before pulling it out or reaching under it.
• Use towels to protect cabinets and flooring.

Step 1: Confirm you’re using dishwasher detergent only

This is the #1 cause of bE/BE. Use only detergent labeled for automatic dishwashers (pods, powder, or gel made for dishwashers).

Do not use: hand dish soap, “sink” soap, multi-purpose cleaners, or anything that foams heavily. Even a small amount can create a lot of suds.

Step 2: Clear suds safely (don’t add more soap)

If you have visible suds inside the tub:

1. Remove dishes (rinse them in the sink if they’re soapy).
2. Scoop out or wipe out as much foam as you can with a towel.
3. Run a rinse-only cycle (or a short cycle with no detergent) to flush suds out.
4. If suds come back, repeat rinse-only until foam is gone.

Tip: Suds can hide water leaks. Once the tub is clear, it’s easier to tell if you have a true leak or just foam overflow.

Step 3: Make sure the dishwasher is level

LG bE/BE can also be related to leveling. A dishwasher that’s tipped forward/sideways can let water and suds shift toward the door and lower corners.

• Open the door and check if it feels like it “falls” open or swings shut on its own.
• Look for gaps where the unit meets the counter/cabinets.
• If you have a basic bubble level, check front-to-back and side-to-side.

If it’s out of level, adjust the feet (or have a technician do it) so the tub sits evenly.

Step 4: Check for simple “suds made it look like a leak” issues

Excess foam can push water out in places it normally wouldn’t. Once suds are cleared, check:

• Door seal/gasket for food debris or tears
• Bottom corners of the door area for buildup that prevents a good seal
• Filter area for heavy grease/food that can affect water flow

If the unit runs normally after suds are gone and bE/BE doesn’t return, you likely don’t need parts.

Likely parts (usually none)

Most bE/BE situations are caused by detergent/foam or leveling and don’t require parts. If bE/BE returns even with correct detergent and proper leveling, a technician may inspect for:

• Water in places it shouldn’t be due to a leak condition triggered by suds
• Door seal or door alignment issues
• Less commonly: internal components related to leak detection or water management

When to call Beacon

If you’re using automatic dishwasher detergent only, the unit is level, and bE/BE keeps coming back — or you see recurring water on the floor — it’s time to have it checked before it damages cabinets or flooring.

Our friendly technicians in yellow can confirm whether this is just suds/leveling or a true leak-related issue and get you back to normal cycles.

Request service online or call (352) 726-7530. You can also visit www.BeaconSaves.com.